Medical practitioners, such as doctors, nurses, and other health professionals, walk the halls of healthcare facilities such as hospitals on a daily basis in an effort to save the lives of patients who are afflicted with multiple diseases. It is a place where the life and death of loved ones are involved, where the fast-paced environment entertains a high volume of visitors, and as a result, they pose unique security challenges.
At COMPLIMENT Security Services, our top priority is ensuring that the healthcare facility can function normally while maintaining the safety of the nurses, doctors, patients, and staff members, as well as the premises itself, from any potential dangers that may arise. These are some of the services provided by our licensed security guards:
Services of Licensed Security Guards to Ensure the Highest Level of Safety in Healthcare Establishments
Controlling Who Gets To Go Where And How Often
In healthcare facilities, there are typically secure areas that are kept off-limits to patients, visitors, and sometimes even staff members. These areas may be used to store prescription drugs or lab samples, and they are designed to be especially dedicated to their protection. Because they will only grant access to individuals who are in possession of the appropriate credentials, the unarmed security guard services that we provide are ideal for use in locations that are restricted to authorized personnel only.
Keeping a Log of Events and Sending Out Reports
As a result of the fact that hospitals are frequently the sites of conflict, the premises of healthcare facilities are prone to a wide variety of baffling and unwelcome occurrences. In some cases, the security guards must resort to physical intervention in order to maintain order. The members of our security staff have received training to ensure that any incident is recorded accurately and completely so that there is evidence to support the event that was reported.
Mitigating Risk Of Violence
Because of the one-of-a-kind characteristics of healthcare facilities, a hospital environment is characterized by a greater concentration of a number of risk factors. There have been countless instances in which patients have experienced an adverse reaction to the treatment plan, a misdiagnosis has led to infuriated patients, or impatient family members have caused a scene while waiting to learn about the health updates of their loved ones. Angry outbursts frequently stimulate fear in other anxious patients, visitors, and even nurses and doctors. This can be a dangerous situation. However, the security personnel employed by our security guard company have received extensive training to de-escalate potentially dangerous situations and restore order before they spiral out of control.
Aiding Both Patients and the Families of Those Patients
The majority of patients find that visits to healthcare facilities are unsettling, from receiving news about their diagnosis to being informed about the arduous treatment course that they must undergo. All of our security guards, both permanent and temporary, have received the necessary training to assist both patients and visitors with a smile and an upbeat demeanor. Anyone who is having trouble navigating the building can get assistance from our first-rate concierge security services in locating the appropriate departments, cafeteria, restrooms, and other areas.
The development of new technologies has also led to the emergence of new types of criminal activity, such as the theft of personal patient data, equipment, medications, and other items. Our security officers provide a comprehensive strategy to ensure a 360-degree secure healthcare facility premise that makes everyone feel relaxed and secure.
Get in touch with us to obtain additional information about our offerings or to ask for a price estimate for unrivaled security guard services in the New York City area.